Luna Display - reverts to mirror and unable to choose display arrangement

when i am using Luna display as a second display, it abruptly switch to mirroring mode with screen arrangement grayed out. if i choose to disconnect or choose the only available option (retina resolution in this case), the Luna Display quits and can no longer work wired or wirelessly. I have to wait a hour so before I can start using Luna Display to use my iPad Pro 9.7 gen 1 as a second screen. attached is the iPad logs for reference.

Set up
iPad
-iPad Pro 9.7inch gen 1
-running iOS 13.4
-Luan Display app version 4.03

MacBook Pro
-MacBook Pro (15-inch, 2018)
-2.6 GHz Intel Core i7 with 32GB ram
-Radeon Pro 560X 4 GB and Intel UHD Graphics 630 1536 MB
-Luna Display app Version 4.0.3 (3139)

iPad Log
[2020-04-08][17:27:39][Luna Display][INFO] AOLog.m:70 =====================================
[2020-04-08][17:27:39][Luna Display][INFO] AOLog.m:74 LunaDisplay Version: 4.0.3 (3135) [ iOS ]
[2020-04-08][17:27:39][Luna Display][INFO] AOLog.m:75 =====================================
[2020-04-08][17:27:39][Luna Display][INFO] AOLog.m:77 AOLog [ON]
[2020-04-08][17:27:39][Luna Display][INFO] AOL10n.m:29 L10n dynamic localization enabled
[2020-04-08][17:27:39][Luna Display][INFO] AOL10n.m:45 activeL10nFile: file:///private/var/containers/Bundle/Application/08ED9FE1-26FB-47EA-B69C-DB60C04288A4/Luna%20Display.app/en.lproj/Localizable.strings
[2020-04-08][17:27:39][Luna Display][INFO] AOLocalizedString.m:206 !!! MISSING l10n [en] APRuntimePressureCurve.m:54 =>
|
“Soft (default)” = “Soft (default)”;
|
[2020-04-08][17:27:39][Luna Display][INFO] AOLocalizedString.m:206 !!! MISSING l10n [en] APRuntimePressureCurve.m:54 =>
|
“Hard” = “Hard”;
|
[2020-04-08][17:27:39][Luna Display][ERROR] AOWireClientInterface.m:112 App is not active, not starting USB listener
[2020-04-08][17:27:39][Luna Display][INFO] AOWorkspaceContainerViewController.m:34 viewLayerBounds: {{0, 0}, {1024, 768}}
[2020-04-08][17:27:39][Luna Display][INFO] AORootViewController.m:55
[2020-04-08][17:27:39][Luna Display][INFO] AOBoardingViewController.m:50 mode: (AOBoardingBootMode|AOBoardingDiscoveryMode)
[2020-04-08][17:27:39][Luna Display][INFO] AOLaunchScreenReplicaViewController.m:70 found spinner: <UIActivityIndicatorView: 0x103724f20; frame = (112 63; 20 20); hidden = YES; opaque = NO; autoresize = RM+BM; tintColor = UIExtendedSRGBColorSpace 0 0.478431 1 1; layer = <CALayer: 0x282dfd0e0>>
[2020-04-08][17:27:39][Luna Display][INFO] NSObject+L10n.m:85 languageCode: en-JP
[2020-04-08][17:27:39][Luna Display][INFO] AOClientCore.m:223 Abstract
[2020-04-08][17:27:39][Luna Display][INFO] AOSurfaceView.m:135
[2020-04-08][17:27:39][Luna Display][INFO] AOSurfaceView.m:795 Alloc Pixel Buffer: 0 x 0
[2020-04-08][17:27:39][Luna Display][ERROR] AOSurfaceView.m:34 failed to CVPixelBufferCreate
[2020-04-08][17:27:39][Luna Display][ERROR] AOSurfaceView.m:75 failed to CVOpenGLESTextureCacheCreateTextureFromImage
[2020-04-08][17:27:39][Luna Display][ERROR] AOSurfaceView.m:943 Failed to lock surface with err: -6661
[2020-04-08][17:27:39][Luna Display][INFO] AOWorkspaceCanvasLayerController.m:32 AOWorkspaceCanvasLayerController
[2020-04-08][17:27:39][Luna Display][INFO] AOWorkspaceCanvasLayerController.m:42 AOWorkspaceCanvasLayerController
[2020-04-08][17:27:39][Luna Display][INFO] AOWorkspace.m:88
[2020-04-08][17:27:39][Luna Display][INFO] APSidebarAccessory.m:693 1 aPanel.body.view (null)
[2020-04-08][17:27:39][Luna Display][INFO] APScreenSystem.m:63 No Luna Screen. Can’t determine Arrangement
[2020-04-08][17:27:39][Luna Display][ERROR] AOAccessoryLayerController.m:62 accessory (<AHQLunaSidebarAccessory: 0x1038fb600>) not in visible frame, bailing out
[2020-04-08][17:27:39][Luna Display][INFO] AOBoardingViewController_iPad.m:101 Loading UI for mode: (AOBoardingBootMode|AOBoardingDiscoveryMode)
[2020-04-08][17:27:39][Luna Display][INFO] AOLaunchScreenReplicaViewController.m:101
[2020-04-08][17:27:39][Luna Display][INFO] AOWireClientInterface.m:155 USB Client Listening: <AOSocket:0x103713af0 local: [0.0.0.0:45056] (WireClient-Listener) STREAM:11>
[2020-04-08][17:27:40][Luna Display][INFO] AONetClientInterface.m:516 Manual connection to address[1]: 192.168.1.7
[2020-04-08][17:27:40][Luna Display][INFO] AONetClientInterface.m:413 --> [192.168.1.7:45055]
[2020-04-08][17:27:40][Luna Display][INFO] AOSession.m:414 AOPeerRoleClient | sameVersion:1
[2020-04-08][17:27:40][Luna Display][INFO] AOClientPad.m:239 host:<AOHost: 0x2800d8fc0> remoteHost: <AORemoteHost:0x282d9cb00 name:MacBook-Pro-2018-buboy secret:(null) >
[2020-04-08][17:27:40][Luna Display][INFO] AOClientPad.m:453
[2020-04-08][17:27:40][Luna Display][INFO] AOEventService.m:116
[2020-04-08][17:27:40][Luna Display][INFO] AOVideoDecoderService.mm:94 Setup Video Server Service
[2020-04-08][17:27:40][Luna Display][INFO] AOLunaService.m:54
[2020-04-08][17:27:40][Luna Display][INFO] AOSession.m:414 AOPeerRoleClient | sameVersion:1
[2020-04-08][17:27:40][Luna Display][INFO] AOVideoDecoderService.mm:194 AOVideoServiceHandshake: {
“codec-config” = “{“qtables”:[{“chroma”:[4,32,64,64,64,64,64,64,32,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64],“label”:“qX”,“luma”:[4,32,48,48,48,48,48,48,32,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48,48]},{“chroma”:[4,32,64,64,64,64,64,64,32,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64],“label”:“q0”,“luma”:[4,32,64,64,64,64,64,64,32,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64,64]},{“chroma”:[4,16,32,32,32,32,32,32,16,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32],“label”:“q1”,“luma”:[4,16,32,32,32,32,32,32,16,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32]},{“chroma”:[4,4,32,32,32,32,32,32,4,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32],“label”:“q2”,“luma”:[4,4,32,32,32,32,32,32,4,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32,32]},{“chroma”:[4,4,16,16,16,16,16,16,4,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16],“label”:“q3”,“luma”:[4,4,16,16,16,16,16,16,4,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16,16]},{“chroma”:[4,4,8,8,8,8,8,8,4,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8],“label”:“q4”,“luma”:[4,4,8,8,8,8,8,8,4,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8,8]},{“chroma”:[4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4],“label”:“q5”,“luma”:[4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4,4]}]}”;
scale = 2;
size = “{1024, 768}”;
}
[2020-04-08][17:27:40][Luna Display][INFO] AORuntimeStorage.m:288 Created dir: file:///var/mobile/Containers/Data/Application/530DF256-1A72-4271-8421-D5467FF2DA7D/Library/Application%20Support/LunaDisplay/
[2020-04-08][17:27:40][Luna Display][INFO] AOUserDefaultsService.m:310 Received init preferences
[2020-04-08][17:27:40][RUNTIME][INFO] :0 2 received init plist: {
G = {
battery = {
serverBatteryCharging = 0;
serverBatteryLevel = 47;
serverUsesBattery = 1;
};
connectivity = {
showManualWiFiInDiscoveryScreen = 1;
usbEnabled = 1;
wifiEnabled = 1;
};
keyboard = {
capsLockActive = 0;
keyRepeatDelay = “0.5”;
keyRepeatInterval = “0.08333334”;
keymap = {
normalMapping = {
0 = a;
1 = s;
10 = “\U00a7”;
100 = “\U2467”;
101 = “\U2468”;
102 = “\U82f1\U6570”;
103 = “\U246a”;
104 = “\U304b\U306a”;
105 = “\U246c”;
106 = “\U246f”;
107 = “\U246d”;
108 = “”;
109 = “\U2469”;
11 = b;
110 = “”;
111 = “\U246b”;
112 = “”;
113 = “\U246e”;
114 = “?\U20dd”;
115 = “\U2196”;
116 = “\U21de”;
117 = “\U2326”;
118 = “\U2463”;
119 = “\U2198”;
12 = q;
120 = “\U2461”;
121 = “\U21df”;
122 = “\U2460”;
123 = “\U2190”;
124 = “\U2192”;
125 = “\U2193”;
126 = “\U2191”;
13 = w;
14 = e;
15 = r;
16 = y;
17 = t;
18 = 1;
19 = 2;
2 = d;
20 = 3;
21 = 4;
22 = 6;
23 = 5;
24 = “^”;
25 = 9;
26 = 7;
27 = “-”;
28 = 8;
29 = 0;
3 = f;
30 = “[”;
31 = o;
32 = u;
33 = “@”;
34 = i;
35 = p;
36 = “\U21a9”;
37 = l;
38 = j;
39 = “:”;
4 = h;
40 = k;
41 = “;”;
42 = “]”;
43 = “,”;
44 = “/”;
45 = n;
46 = m;
47 = “.”;
48 = “\U21e5”;
49 = “\U22a1”;
5 = g;
50 = “"; 51 = "\U232b"; 52 = ""; 53 = "\U238b"; 55 = "\U2318"; 56 = "\U21e7"; 57 = "\U21ea"; 58 = "\U2325"; 59 = "\U2303"; 6 = z; 60 = "\U21e7"; 61 = "\U2325"; 62 = "\U2303"; 63 = FN; 64 = "\U2470"; 65 = "Pad ."; 66 = ""; 67 = "Pad *"; 69 = "Pad +"; 7 = x; 70 = ""; 71 = "e"; 72 = ""; 75 = "Pad /"; 76 = ""; 77 = ""; 78 = "Pad -"; 79 = "\U2471"; 8 = c; 80 = "\U2472"; 81 = "Pad ="; 82 = "Pad 0"; 83 = "Pad 1"; 84 = "Pad 2"; 85 = "Pad 3"; 86 = "Pad 4"; 87 = "Pad 5"; 88 = "Pad 6"; 89 = "Pad 7"; 9 = v; 90 = "\U2473"; 91 = "Pad 8"; 92 = "Pad 9"; 93 = "\U00a5"; 94 = "_"; 95 = ","; 96 = "\U2464"; 97 = "\U2465"; 98 = "\U2466"; 99 = "\U2462"; }; shiftMapping = { 0 = A; 1 = S; 10 = "\U00b1"; 100 = "\U2467"; 101 = "\U2468"; 102 = "\U82f1\U6570"; 103 = "\U246a"; 104 = "\U304b\U306a"; 105 = "\U246c"; 106 = "\U246f"; 107 = "\U246d"; 108 = ""; 109 = "\U2469"; 11 = B; 110 = ""; 111 = "\U246b"; 112 = ""; 113 = "\U246e"; 114 = "?\U20dd"; 115 = "\U2196"; 116 = "\U21de"; 117 = "\U2326"; 118 = "\U2463"; 119 = "\U2198"; 12 = Q; 120 = "\U2461"; 121 = "\U21df"; 122 = "\U2460"; 123 = "\U2190"; 124 = "\U2192"; 125 = "\U2193"; 126 = "\U2191"; 13 = W; 14 = E; 15 = R; 16 = Y; 17 = T; 18 = "!"; 19 = "\""; 2 = D; 20 = "#"; 21 = "$"; 22 = "&"; 23 = "%"; 24 = "~"; 25 = ")"; 26 = "'"; 27 = "="; 28 = "("; 29 = 0; 3 = F; 30 = "{"; 31 = O; 32 = U; 33 = "”;
34 = I;
35 = P;
36 = “\U21a9”;
37 = L;
38 = J;
39 = “";
4 = H;
40 = K;
41 = “+”;
42 = “}”;
43 = “<”;
44 = “?”;
45 = N;
46 = M;
47 = “>”;
48 = “\U21e5”;
49 = “\U22a1”;
5 = G;
50 = “~”;
51 = “\U232b”;
52 = “”;
53 = “\U238b”;
55 = “\U2318”;
56 = “\U21e7”;
57 = “\U21ea”;
58 = “\U2325”;
59 = “\U2303”;
6 = Z;
60 = “\U21e7”;
61 = “\U2325”;
62 = “\U2303”;
63 = FN;
64 = “\U2470”;
65 = “Pad .”;
66 = "
”;
67 = “Pad *”;
69 = “Pad +”;
7 = X;
70 = “+”;
71 = “e”;
72 = “=”;
75 = “Pad /”;
76 = “”;
77 = “/”;
78 = “Pad -”;
79 = “\U2471”;
8 = C;
80 = “\U2472”;
81 = “Pad =”;
82 = “Pad 0”;
83 = “Pad 1”;
84 = “Pad 2”;
85 = “Pad 3”;
86 = “Pad 4”;
87 = “Pad 5”;
88 = “Pad 6”;
89 = “Pad 7”;
9 = V;
90 = “\U2473”;
91 = “Pad 8”;
92 = “Pad 9”;
93 = “|”;
94 = “_”;
95 = “,”;
96 = “\U2464”;
97 = “\U2465”;
98 = “\U2466”;
99 = “\U2462”;
};
};
layout = 1246319392;
};
luna = {
devicePlugged = 1;
displayStreamable = 0;
reconfiguring = 0;
serviceDidInit = 1;
testMode = 0;
};
screen = {
allScreens = (
{
displayID = 69734409;
frame = “{{0, 0}, {1680, 1050}}”;
isMirrored = 0;
localizedName = “Color LCD”;
vendor = 0;
}
);
selectedScreenIndex = 0;
};
stargate = {
clientSize = “{1024, 768}”;
proportionalResize = 1;
screenIdentifier = 69734409;
selectedFrame = “{{0, -105}, {1680, 1260}}”;
};
video = {
computeMode = 0;
liquidEngineVersion = 0;
manualRateControlMeteredThroughput = 3000;
rateControlMode = 0;
useColorSync = 0;
useRetinaResolution = 1;
};
workspace = {
frontmostApp = {
bundleIdentifier = “org.mozilla.firefox”;
bundleVersion = “74.0.1”;
localizedName = Firefox;
path = “/Applications/Firefox.app”;
pid = 571;
};
};
};
RuntimeServiceVersion = 1;
}
[2020-04-08][17:27:40][Luna Display][INFO] APScreenSystem.m:63 No Luna Screen. Can’t determine Arrangement
[2020-04-08][17:27:40][Luna Display][INFO] APScreenSystem.m:63 No Luna Screen. Can’t determine Arrangement
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:334 runtimeObject did change: <APLunaSystem:0x281ad3ca0 luna objects:{ serviceDidInit, displayStreamable, reconfiguring, testMode, devicePlugged, }> >>>
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:362 devicePlugged: 0
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:363 displayStreamable: 0
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:364 reconfiguring: 0
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:381 Nothing to do here
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:342 <<<==
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:334 runtimeObject did change: <APLunaSystem:0x281ad3ca0 luna objects:{ serviceDidInit, displayStreamable, reconfiguring, testMode, devicePlugged, }> >>>
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:362 devicePlugged: 1
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:363 displayStreamable: 0
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:364 reconfiguring: 0
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:381 Nothing to do here
[2020-04-08][17:27:40][Luna Display][INFO] AOClientCore.m:342 <<<==
[2020-04-08][17:27:40][Luna Display][INFO] AOSurfaceView.m:795 Alloc Pixel Buffer: 2048 x 1536
[2020-04-08][17:27:40][Luna Display][INFO] AOClientPad.m:239 host:<AOHost: 0x2800d8fc0> remoteHost: <AORemoteHost:0x282d9c840 name:MacBook-Pro-2018-buboy secret:(null) >
[2020-04-08][17:27:40][Luna Display][INFO] AOReviewSystem.m:257 Caching configDict: {
debugName = “This is for Luna Display”;
prompt = 1;
}