Move canvas with two-fingers in Clip Studio Paint


#1

I’m trying to move the canvas in Clip Studio Paint 1.6.2 with two fingers, but it isn’t working. I get the panning indicator (arrows), but it only draws random dots/lines with the selected pen.


#2

What Mac OS are you using? As well as iPad model and stylus in use?


#3

I’m using macOS 10.12.2 and iPad Pro 9.7 inch with Apple Pencil.


#4

For me works perfectly, indeed, is one of the best softwares in this feature, I’m also on macOS 12.2 with Clip studio 1.6.2


#5

Hi! We are looking into this issue.

Couple question:

  • What Mac model do you have?
  • Do you have any Wacom driver installed?
  • Do you have any other 3rd party software you could think of which affects mouse/keyboard input? Any special mouse or keyboard? Any utility to control the mouse strokes?

#6
  • I’m using a 2016 15" MacBook Pro
  • Wacom drivers are currently uninstalled, as they are completely broken on macOS 10.12.2
  • I’m not using any software that affects mouse or keyboard input. I am however using a keyboard with German key layout. Clip Studio usually completely ignores this and displays keyboard shortcuts for English keyboards (e.g. “y” is mapped to “z”). Maybe this is affecting it somehow.

#7

There is an update to wacom drivers, try install it.


#8

The driver update from last week? That one didn’t work. The one before that also didn’t work. And the one before that either. If there’s already a new one, I cannot download it right now, because the Wacom drivers pages just returns a server error. And don’t even get me started on helpful the support team was… I won’t buy any Wacom products in the future.

But I uninstalled the Wacom drivers before I bought Astropad last week. They shouldn’t be related to this problem.


#9

Since the last update, Clip Studio crashes when I use 2 fingers to move the canvas. it works (the 2 fingers) to zoom in/out but not to move the entire canvas.
I’m working on a Mac Book pro 13 inches of middle 2012, with Sierra OS (version 10.12.2)
Thanks in advance if you have any resolution to this pb.


#10

@cl1993 We’re looking into this issue. Does only Clip Studio crash? Or does Astropad crash as well?