I am very sorry to hear about your frustrations with Astropad and the team behind it. I can assure you our team is focused 100% on making Astropad the best drawing tablet for professional artist. I am going to try to address all the issues you are talking about in your post, but please get in touch with me at g(at)astro-hq.com, that way we can schedule a phone call. I would be interested in addressing your concerns behind our company and our mission.
Duet makes a lot of compromises which are unacceptable for a quality screen image. Perhaps with ZBrush color accuracy and other screen artifacts might be affecting you less. However at Astropad our mission is to provide a pixel perfect image quality with no compromise. Take a look at the comparison image below: same screen via Duet and Astropad.
Yes Duet currently is better than Astropad with large screen updates. We are aware of the issue, we are working super hard to resolve that and preserve the uncompromising image quality Astropad is famous for.
Astropad uses a new image technology we call Liquid. Duet uses h264 (a standard video engine), which is designed for playing movie on youtube for example, but it is not really suitable for a pixel perfect video output. Again take a look at the color accuracy of the red in the sample image above. Because we are creating new tech, it takes more time to develop but we believe the investment will pay off.
Reducing pixelation is our top priority. Innovative technology such as Liquid is hard. We are inventing a new image format and video codec. The future cannot come soon enough, but I can assure you we are working super hard on it. By the end of summer we are planning to release Astropad v2, which will improve pixelation drastically. By the end of the year also we have new enhancements planned.
About not listening
We are doing our best to listen & communicate with our users, I am sorry you think we are out of touch with our community. We will need to double down on it.
Again happy to have a phone call and go through more of your concerns. email me at g(at)astro-hq.com
Cofounder & Head of Product