Ipad Screen Black-won't load graphics


#21

The Move & Zoom Mode does not work either - I loved the program while it was working - but I can’t get any work done now - I think I want to try Duet and see if it will work any better, is there anyway to get a refund from Astropad? I’ll revisit the program once this issue is resolved.


#22

@Dremond You can get a refund through Apple Support.
How to do that in iTunes is here: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase

Apologies for the disappointment.


#23

I appreciate the help given and I do love the app - but I have projects that I’m falling behind on because of this and can no longer give time to trying to fix it. You haven’t lost a customer yet, I’ll keep watch to see if this issue is resolved.

Thank you again for all your help.