Recently bought Astropad, and considering canceling my purchase if the issue isn’t resolved.
Products: Illustrator CC, MacBook Pro 2015, Ipad Mini 2, and Adonit Pixel Stylus.
I checked before purchasing that all of my devices would work together to avoid having issues. Everything has been updated, and I tried the connect and disconnect from Bluetooth for the Pixel. I turned on and off my MacBook Pro and Ipad.
I am still getting the Red X glitch palm rejection, regardless, if only the stylus is touching the screen. Astropro and Pixel are not working together. Pixel works on my ipad, and with all other apps on my Ipad with no problem. Even in the program its self the interface for Astropad’s app is working with the pixel, but when I am trying to use it with Illustrator I get the red X-98% of the time.
How do I fix this, and use the product I purchased? I love the idea of this product and was so excited to purchase it.