Astropad crashes on iPad, then CAPS engages on desktop permanently


#1

Hi:

I tried to do a search, but didn’t see this mentioned on the forum. I have noticed, and I THINK it started with iOS11, that sometimes my Astropad will automatically boot me out on the iPad. It is still running on the desktop, so I can immediately connect again without issue, but then I notice after this happens the CAPS lock is engaged on my desktop and can not be turned off.

Whether I continue to work through Astropad, or whether I go to my desktop and start using my keyboard there, CAPS can not be turned off and I have to reboot the computer to get everything back to normal. Has anyone else noticed this? I have a traditional USB keyboard (not wireless) and I have a wireless keyboard on the iPad (but this happens whether I am using that or just using the onscreen keyboard).

Thanks in advance.
Masselyn


#2

Hi Masselyn,

Does this happen with both USB and wifi connection?

Is your keyboard a US or international keyboard?
What is the model and year of your Mac? As well as Mac OS? Also, iPad model?

What is the brand of your iPad keyboard?

Also, if possible please send us a video of the crash occurring to support[at]astro-hq.com

Apologies for the inconvenience.